الشحن
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Domestic Shipping (Egypt)
- Standard Shipping: 3–5 business days
- Express Shipping: 1–2 business days
- Free standard shipping on orders above a set threshold (customize this amount)
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier's website.
Shipping Delays KIYA is not responsible for delays caused by customs, weather conditions, or carrier disruptions. We will do our best to communicate any known delays.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the carrier to resolve the issue promptly.
Address Accuracy Please ensure your shipping address is correct at checkout. KIYA is not responsible for orders shipped to an incorrect address provided by the customer.
Contact Us For any shipping-related inquiries, reach out to us at [your contact email] or through our contact page.