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At KIYA, we care deeply about delivering pieces that meet the quality and details you deserve, while ensuring a smooth and enjoyable shopping experience from start to finish. We offer exchanges within 14 days of receiving your order in cases of manufacturing defects or if the selected size is not suitable, provided the item is returned in its original condition. Returns are available within 14 days of receiving your order for any reason, provided the item is returned unused and in its original condition.

• Return or exchange requests must be submitted within 14 days of receiving the order.
• Items must be unused and returned in their original condition.
• Please return items with their original packaging and tags, if available.
• Used, washed, damaged, or altered items cannot be returned or exchanged.

Your comfort and satisfaction remain at the heart of every Kiya experience. For any return, exchange, or order-related assistance, contact us at: 01055235606